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Accessibility Statement

Our commitment to digital accessibility and inclusive travel experiences

Last updated: July 14, 2025

Our Commitment to Accessibility

Lipshand Luxury Tours is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure we provide equal access to all of our visitors.

Web Accessibility Standards

We strive to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.

Conformance Status

Our website is partially conformant with WCAG 2.1 Level AA standards. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standards, but we are actively working to address these issues.

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

  • Semantic HTML structure with proper heading hierarchy
  • Skip navigation links for keyboard users
  • Consistent navigation structure across all pages
  • Descriptive page titles and meta descriptions
  • Breadcrumb navigation where appropriate

Visual Design

  • High color contrast ratios meeting WCAG AA standards
  • Scalable text that can be enlarged up to 200% without loss of functionality
  • Focus indicators for keyboard navigation
  • No content that flashes more than three times per second
  • Responsive design that works on various screen sizes

Content and Media

  • Alternative text (alt text) for informative images
  • Descriptive link text that makes sense out of context
  • Form labels properly associated with form controls
  • Error messages and validation feedback clearly identified
  • Video content includes captions where available

Keyboard Navigation

  • All interactive elements accessible via keyboard
  • Logical tab order throughout the website
  • Visible focus indicators on all focusable elements
  • No keyboard traps that prevent navigation

Assistive Technology Compatibility

Our website is designed to work with commonly used assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Voice recognition software
  • Keyboard navigation tools
  • Browser zoom functionality
  • High contrast mode

Known Limitations

We are aware of the following accessibility limitations and are working to address them:

  • Some third-party embedded content may not fully meet accessibility standards
  • Certain complex interactive elements may require additional keyboard support
  • Some PDF documents may need accessibility improvements
  • Legacy content is being gradually updated to meet current standards

Accessible Travel Services

Beyond our digital commitment, we strive to make our luxury tours accessible to travelers with disabilities:

Accommodation and Transportation

  • Accessible hotel rooms and transportation options when available
  • Advance coordination with service providers for accessibility needs
  • Modified itineraries to accommodate mobility limitations
  • Professional assistance and support throughout tours

Communication Support

  • Multiple communication channels (phone, email, text)
  • Written confirmation and detailed itineraries
  • Advance notice of accessibility features at destinations
  • Coordination with interpreters when requested

Creating extraordinary Canadian travel experiences for discerning travelers since 2010.

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Contact Information

Phone: +1 250-426-0649

Email: [email protected]

Address: 1210 Bay Street, Suite 500
Toronto, ON M5R 2A5, Canada


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Licensed Tour Operator | TICO Registration #50026291